My Paypal Express Says Try Again Later

  • #ane

I'one thousand having credit card issues; it just says continuously that the transaction was not approved for security reasons.
I chatted with alibaba support, one agent gave me the entreatment page but the appeal page requires you to select the card being appealed (of which there are none on file b/c the carte is only saved to file after you use it 1 fourth dimension).
I went back to support and the next agent said I don't demand to do the entreatment, they promised to email me something later tonight; no joy.
Been trying to pay all day. Usually the banking company card sends a text if something is suspicious and I tin can approve only nix like that.
I've been trying all twenty-four hours (here it'due south night as I post this).
I went back through the thread and I don't meet a solution. I was gear up to upload photo id and cred. bill of fare. movie simply again, that page won't work if the carte du jour is not on file. Is this just the alibaba system being weird?
I know others have had issues with information technology. I do non want to send a wire transfer. This card works for everything, never fails it'south a skilful card.
It'south ever clean; paid off, etc. I want to practise the carte payment for the actress protection for the just in case scenario.
Do I just keep trying? Have tried well-nigh 6x at present. First time it took a couple hours to "not piece of work." Now it's pretty fast each time.

Their Alibaba back up rep wrote, "Subsequently consultation, I am deplorable to hear that you accept some payment issue for your order.
Later checking in the arrangement, I experience sorry that currently it doesn't take credit card for this transaction.
In order to protect the security of the payment in the whole process of the order, every unmarried society and payment on Alibaba.com demand to undergo the regular security cheque and it is extremely confidential. Unfortunately, this transaction failed to pass the security cheque and whatsoever attempts to against this conclusion volition not be considered.
To get your order proceed, we accept to advise you change a payment method to complete the transaction.
Sorry for the inconvenience caused. Your kind understanding and cooperation are highly appreciated. "

The Platinum card in question is the only payment option we've got. Anybody else bargain with this? Did you notice a solution?
They are uninterested in uploading of ID'southward and photos of credit cards.

  • #2

Distressing mate, I haven't placed my order with Xuba nevertheless, but program to tonight or in the morning. I'll report back if I have same issues.

  • #5

I was just reading something interesting in relation to my banks cc utilise overseas.
It states that if a country has a 6 digit pin organization then my bill of fare will be declined everyday, I would need to modify my cc to half dozen digit pivot.
Here in oz it's a four digit organization.
Not sure if this is relevant or not but I thought I'd share considering I'chiliad hoping for a smooth transaction.

  • #6

Information technology declined on me a couple times. And so Amy said use the appeal which no card showed up. I uploaded I.D. and card and the side by side day it was approved. And that was on a weekend.

Greg

Then on the Appeal page when you uploaded your card and ID, wasn't the <submit> button grayed out?
Mine is grayed out since there is nothing to select on the first field "i. Choose the card for appeal" when you click it says "no options". Then the form is waiting for that to be selected to ungray the <submit> button.

  • #nine

Just call you lot CC and tell them it's ok to process

Yeah it'due south a comedy of errors, I called the banking company yesterday got through the computer then just waited and waited so disconnected lol.
The Alibaba rep emailed me it's not my credit carte du jour declining me it's the Alibaba system marked this order equally not allowing whatsoever credit cards?
That I must use another payment option. It makes some sense that it'south the Alibaba side since my card never sent an OTP code (usually they text me a code if there is some question). Banking company may be minimally staffed as we still take fairly heavy lockdowns in Metro Manila with curfews.
I'll endeavor again calling them.

@Jeremiah In my experience (just placed my order two days agone from xuba), yous have to endeavor dissimilar (or maybe the same one, I use unlike ones) cards (will go declined of course) until you get a "appeal" push button right after your transaction got declined. But by now when you click the "appeal" button, yous volition be able to see your cards have been saved on file.

Apparently, y'all are directed to the appealing page directly past the agents you talked to. I guess this could be the reason why you can non see the cards saved. I would advise y'all try out making payment multiple times and use unlike cards until you run across that "appeal" thing. My offset two payment trials were declined and I did not see the "appeal" button. Afterward tertiary try, I appeared. And magically, my outset two cards were also saved. Kind of foreign.

OK that's useful. I've tried nigh 7 times (just have one card that can handle the number of cells I'thousand buying). I never saw the appeal folio equally part of the transaction; only when an Alibaba rep gave me the folio afterward I pushed for it.

Thanks everyone for the assistance, I really capeesh information technology.

Final edited:

  • #xi

I understand you lot only have this ane menu that has enough credit to embrace the whole society. Simply it never hurts to endeavour dissimilar cards. In my instance, once I got that "entreatment" button and clicked it, I can see all my previous cards (2 declined cards without "appeal" push + 1 declined with appeal button) just showed upwards in the drop-downward menu. I would recommend you lot practise the same. Maybe our Platinum card will appear magically afterwards you get that "appeal" button. So your tin upload your ID and pic of your platinum carte to appeal that carte. Just a suggestion.

And BTW, you tin can mark out sensitive info on our ID, like your DOB and some other info. I believe Alibaba only need your name and your address to be matching with the info for your guild. At least it is like this in my case. I know giving out names and addresses is still a concern to some. But information technology'southward better than sending the unabridged ID image out.

Ah got it. Thanks. I wish I had known that about marking out sensitive data. Ironically, the address on the DL is different since I moved since so.
Will try using other cards to get to that indicate. Thanks.

  • #12

Another thought.
I'm shipping to my reshipper in Mainland china. So the address that comes up by default in the payment folio is in Chinese (the address I gave the seller to send to). I delete it and enter the address associated with the card here in the Philippines. Does anyone think this could exist flubbing things upwards?
Maybe I should enquire the seller to draw up some other purchase but list my dwelling house address on information technology, make the payment, then he can change to the Chinese address?

  • #13

So funny that it has to exist mysterious why tin't they just say clearly what the problem is? I'm sure even using google interpret would exist sufficient if they wanted to say what needs to be done.

  • #fourteen

Another thought.
I'chiliad aircraft to my reshipper in People's republic of china. So the address that comes up by default in the payment page is in Chinese (the address I gave the seller to ship to). I delete it and enter the address associated with the menu hither in the Philippines. Does anyone retrieve this could exist flubbing things upwards?
Perchance I should inquire the seller to draw up another buy only listing my home address on it, make the payment, then he can change to the Chinese accost?

If its not shipping to your habitation address thats a big reddish flag and thats probably the trouble.

  • #16

Ever since the USA started a trade war with People's republic of china, I've seen many Chinese sellers no longer willing to ship to USA that previously did. I was Verified on Alibaba for years until the recent U.s. spat with the Chinese regime over COVID-19. Now, when I try to re-verify, it says that I can't due to inappropriate carry. It doesn't say what information technology was. I've always paid in full for what I've purchased immediately. I'thou no conspiracy theorist, but I as well know how Asian governments; particularly People's republic of china; utilize soft power to put the squeeze on those it doesn't regard favorably. That said, you might endeavor using PayPal.

I simply ordered some jail cell a few days agone and had no problem . hmmm

  • #19

E'er since the United states started a trade war with China, I've seen many Chinese sellers no longer willing to ship to USA tchapeau previously did.

I'yard an American but I'k in the Philippines. the Philippine gov't is quite friendly with China, so that shouldn't be an event. The credit card is also Filipino and I accept not identified myself as American.

I ... That said, you might endeavour using PayPal.

Thanks, I tried PayPal first the seller is unwilling to take PayPal (it'south my preferred online method of payment).

If its not shipping to your home address thats a large red flag and thats probably the trouble.

Yeah I was thinking this too. I got the seller to make a new order with my home address every bit the delivery address. Then I tried to pay that one. No Joy.

It declined on me a couple times. Then Amy said use the entreatment which no card showed upwardly. I uploaded I.D. and card and the next day it was canonical. And that was on a weekend. Greg

OK so I followed this since it seems like your situation is closest to mine. I but tried to pay with a unlike card (which I knew would neglect equally it has no loot on it), then I tried to pay over again with the Platninum bill of fare, just to emulate the pattern of success which you lot had Greg. So here's my question, that Entreatment page, at that place is no link to it course the payment failed page.
I have the link because the 1st support amanuensis at Alibaba gave me the link when I asked for information technology.
Then here I uploaded again my D.L. and C.C. pic to that page, just since there is no carte du jour on file the <submit> push is grayed out. How did you get by that? (see lesser of flick, no way to click submit). Thanks in advance!
1590654255205.png

  • #xx

Thanks everyone so far for your ideas and comments!
Tonight through sat. dark are a holiday for me (it'south almost dark hither in the Philippines) so if I don't answer till then I'thou still grateful!

tierneyadered.blogspot.com

Source: https://diysolarforum.com/threads/problem-paying-on-alibaba-help-please.7789/

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